Returns and Refund Policy

Return and Refund Policy

Last updated on March 30, 2026

Return Window

You have 15 days from the date of delivery to request a return.

Refund Timeline

Processed within 10 business days after approval.

15-Day Return Policy

We offer a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must meet the following criteria:

The item must be in the same condition that you received it.
It must be unworn or unused.
It must have all original tags attached.
It must be in its original packaging.
You must provide the receipt or proof of purchase.

How to Initiate a Return

To start a return, please contact us at sales@iaccessories.in.

If your return is accepted, we will provide you with a return shipping label and instructions on how to send your package. Items sent back to us without first requesting a return will not be accepted.

Return Address

INEX SOLUTIONS

Unit No.109, Shree Complex
Shree Circle 73, St.John’s Road
Bangalore-560042
Phone: +91-99720 25715

Damages and Issues

Please inspect your order immediately upon reception. Contact us right away if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

Certain types of items cannot be returned:

Custom products (such as special orders or personalized items).
Sale items.
Gift cards.

Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved.

Approval: You will be notified via email.
Processing Time: If approved, you will be automatically refunded on your original payment method within 10 business days.
Bank Delays: Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at sales@iaccessories.in.

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